Access shared mailbox:

1. Sign in to your account in Outlook Web App.

2. Right-click your primary mailbox in the left navigation pane, and then choose add shared folder.

3. In the add shared folder dialog box, type the name or email address of the shared mailbox, and then click add.

The shared mailbox displays in your Folder list in Outlook Web App. You can expand or collapse the shared mailbox folders as you can with your primary mailbox. You also can remove the shared mailbox from your Folder list. To remove it, right-click the shared mailbox, and then click delete.


If you would like to open the shared mailbox in a separate browser window:

We recommend that you use this method if you want to view and manage the email for the shared mailbox in its own browser window.

1. Sign in to your account in Outlook Web App.

2. On the Outlook Web App nav bar, click on your name. A list appears.

3. Click Open another mailbox.

Type the email address of the other mailbox that you want to open. Another Outlook Web App session opens in a separate window, allowing access to the other mailbox.